ORDERSHow do I place an order?
Step 1. Add the desired item and quantity to your shopping cart.
Step 2. Click the shopping cart icon.
Step 3. Review your order and click Checkout.
Step 4. Sign in or Register.
Step 5. Confirm your shipping details and payment method, and complete the payment.
How can I track my order status?
We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘Order History’ to check your order status. You can choose to email us at [email protected] get information on your order.
Can I use more than one discount code at a time?
No. Kindly note only one code can be applied per order at the checkout. Either a ‘xx%/ $xx off’ discount or a store credit. You may keep the other code for your future purchase. Usage is also subject to the terms and conditions of the discount code.
PRODUCTWhat size should I order?
Our size guide is a general guideline for recommending what size we think is best, but keep in mind that some pieces might fit differently depending on the styles, such as oversized sweatshirts and t-shirts which run bigger than the general guidelines. If you have any questions about specific measurements please contact us so we can make sure you’re satisfied with your decision.What kind of warranty or guarantee do you offer on your products?
We sell products that we believe to be of high quality and reliability. Before shipping each product to our customers, our Q&C personnel will conduct detailed check of the items to ensure the high quality.
PAYMENTWhat types of payments do you accept?
We accept Visa, MasterCard, Maestro, Discover, JCB, Diners Club, and PayPal.
For credit cards, please note the billing address entered on your order must match the billing address on file with your bank, otherwise our system might think it’s fraud.
How can I pay if I do not have credit card?
If you don’t have a credit or debit card, we suggest using PayPal due to its speed and security of your purchase. If you have a PayPal account, please choose PayPal to complete your payment. If you don’t have a PayPal account, please go to this link to register first: https://www.paypal.com. Then you can pay with PayPal on our website.